Shipping
Venchi accepts orders for delivery in Italy, Europe, the USA, and other non-European countries.
Any order must be placed through the website that corresponds to the country that it is delivered to.
Italy |
|
Great Britain |
|
Europe, Norway, Switzerland, Liechtenstein (Not Italy) |
|
USA |
|
Japan |
|
Singapore |
Below is a list of all the countries we ship to:
Austria |
Great Britain* |
Monaco |
Slovenia |
Belgium |
Japan |
Norway |
Spain** |
Bulgaria |
Greece |
The Netherlands |
United States |
Croatia |
Ireland |
Poland |
Sweden*** |
Denmark |
Italy |
Portugal |
Switzerland |
Estonia |
Latvia |
Czech Republic |
Hungary |
Finland*** |
Liechtenstein |
Romania |
|
France |
Lithuania |
Singapore |
|
Germany |
Luxembourg |
Slovakia |
|
*Channel Islands excluded.
**Canary Islands excluded.
*** Home delivery via DPD in Finland and Sweden is not guaranteed. All orders will be delivered directly to a designated parcel shop, determined by DPD based on the location of the nearest depot. You will receive direct communication via e-mail from DPD one day before your order is delivered.
Shipping in the UK: free starting from £59.00. If the order is less than £ 59.00, the shipping cost is £ 5.95.
Shipping in Europe:
Destination |
Shipping costs |
Free shipping from |
Austria |
9,50 € |
89,00 € |
Belgium |
9,50 € |
89,00 € |
Bulgaria |
12,90 € |
89,00 € |
Croatia |
12,90 € |
89,00 € |
Denmark |
9,50 € |
89,00 € |
Estonia |
29,90 € |
149,00 € |
Finland |
9,50 € |
89,00 € |
France |
9,50 € |
89,00 € |
Germany |
9,50 € |
89,00 € |
Greece |
12,90 € |
89,00 € |
Ireland |
9,50 € |
89,00 € |
Latvia |
16,90 € |
89,00 € |
Liechtenstein |
29,90 € |
149,00 € |
Lithuania |
12,90 € |
89,00 € |
Luxemburg |
9,50 € |
89,00 € |
Monaco |
9,50 € |
89,00 € |
Norway |
29,90 € |
149,00 € |
Netherlands |
9,50 € |
89,00 € |
Poland |
12,90 € |
99,00 € |
Portugal |
9,50 € |
89,00 € |
Czech Republic |
12,90 € |
99,00 € |
Romania |
12,90 € |
99,00 € |
Slovakia |
12,90 € |
89,00 € |
Slovenia |
12,90 € |
89,00 € |
Spain |
9,50 € |
89,00 € |
Sweden |
16,90 € |
89,00 € |
Switzerland |
29,90 € |
149,00 € |
Hungary |
12,90 € |
89,00 € |
Delivery in 2-3 working days.
The times detailed above are purely indicative in nature and may vary depending on the time of year (low or high season), festive periods and/or the destination to be reached (for islands and remote areas, these times may be longer). In any event, Venchi is not responsible for any delays attributable to the courier and/or customer. Taking into account any inconveniences that may arise during such periods is recommended when placing orders.
Delivery times can reach a maximum of 5 business days and change depending on the areas, unless otherwise stated on the website or by email. No deliveries are made on Saturdays, Sundays or public holidays.
When your order is ready for shipment, the courier will send you a message notifying you of the day the delivery is scheduled. However, it is not possible to define a precise timetable and the courier cannot schedule the delivery for an earlier time by telephone.
Customers can track the shipment on their own using the link in the shipping confirmation email.
Once the order is confirmed, changing the address is not guaranteed. However, we suggest you contact our Customer Service through the online form or at the email address [email protected], attaching all the correct information.
Remember that, based on current customs regulations, goods destined for countries outside the European Union are subject to the payment of taxes and customs duties. The payment of customs fees shall be borne by Venchi. Shipments are made according to the DDP (Delivery Duty Paid) formula, therefore goods will arrive directly at the place of delivery indicated without having to pay additional amounts compared to what was already paid when the order was sent.
During the warmest season, the boxes in which our products are shipped are equipped with dry ice packs to maintain maximum freshness until the receipt of the goods. Please note that we do not ship on Fridays.
We cannot ship or deliver to PO boxes.
For more information on Shipments, please read the Terms and Conditions.
For any questions about the service, for any delivery delays or for any problem when the goods arrive, contact our Customer Service