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Shipping

Venchi accepts orders for delivery in Italy, Europe, the USA, Canada and other non-European countries.

Any order must be placed through the website that corresponds to the country that it is delivered to.

Italy

it.venchi.com

Great Britain

uk.venchi.com

Europe, Norway, Switzerland, Liechtenstein (Not Italy)

eu.venchi.com

USA

us.venchi.com

Japan

venchi.co.jp

Singapore

venchi.sg

Below is a list of all the countries we ship to:

Austria

Great Britain*

Monaco

Slovenia

Belgium

Japan

Norway

Spain**

Bulgaria

Greece

The Netherlands     

United States

Croatia

Ireland

Poland

Sweden

Denmark     

Italy

Portugal

Switzerland

Estonia

Latvia 

Czech Republic

Hungary

Finland

Liechtenstein     

Romania

 

France

Lithuania

Singapore

 

Germany

Luxembourg

Slovakia

 

*Channel Islands excluded.
**Canary Islands excluded. 
 

Shipping in the UKfree starting from £69.00. If the order is less than £ 69.00, the shipping cost is £ 16.90. Delivery in 3-5 working days.

Shipping in Europe:

Destination

Shipping costs

Free shipping from

Austria

9,50 €

79,00 €

Belgium

9,50 €

79,00 €

Bulgaria

12,90 €

79,00 €

Croatia

12,90 €

79,00 €

Denmark

9,50 €

79,00 €

Estonia

29,90 €

149,00 €

Finland

9,50 €

79,00 €

France

9,50 €

79,00 €

Germany

9,50 €

79,00 €

Greece

12,90 €

79,00 €

Ireland

9,50 €

79,00 €

Latvia

16,90 €

79,00 €

Liechtenstein

29,90 €

149,00 €

Lithuania

12,90 €

79,00 €

Luxemburg

9,50 €

79,00 €

Monaco

9,50 €

79,00 €

Norway

29,90 €

149,00 €

Netherlands

9,50 €

79,00 €

Poland

12,90 €

99,00 €

Portugal

9,50 €

79,00 €

Czech Republic

12,90 €

99,00 €

Romania

12,90 €

99,00 €

Slovakia

12,90 €

79,00 €

Slovenia

12,90 €

79,00 €

Spain

9,50 €

79,00 €

Sweden

16,90 €

79,00 €

Switzerland

29,90 €

149,00 €

Hungary

12,90 €

79,00 €

Delivery in 2-3 working days.

The times detailed above are purely indicative in nature and may vary depending on the time of year (low or high season), festive periods and/or the destination to be reached (for islands and remote areas, these times may be longer). In any event, Venchi is not responsible for any delays attributable to the courier and/or customer. Taking into account any inconveniences that may arise during such periods is recommended when placing orders.
Delivery times can reach a maximum of 5 business days and change depending on the areas, unless otherwise stated on the website or by email. No deliveries are made on Saturdays, Sundays or public holidays.

When your order is ready for shipment, the courier will send you a message notifying you of the day the delivery is scheduled. However, it is not possible to define a precise timetable and the courier cannot schedule the delivery for an earlier time by telephone.

Customers can track the shipment on their own using the link in the shipping confirmation email.
Once the order is confirmed, changing the address is not guaranteed. However, we suggest you contact our Customer Service through the online form or at the email address customercare@venchi.com, attaching all the correct information. 

Remember that, based on current customs regulations, goods destined for countries outside the European Union are subject to the payment of taxes and customs duties. The payment of customs fees shall be borne by Venchi. Shipments are made according to the DDP (Delivery Duty Paid) formula, therefore goods will arrive directly at the place of delivery indicated without having to pay additional amounts compared to what was already paid when the order was sent.

During the warmest season, the boxes in which our products are shipped are equipped with dry ice packs to maintain maximum freshness until the receipt of the goods. Please note that we do not ship on Fridays.  

We cannot ship or deliver to PO boxes.

For more information on Shipments, please read the Terms and Conditions.

For any questions about the service, for any delivery delays or for any problem when the goods arrive, contact our Customer Service.